IMS that led, managed, and supported the client’s long-term internal IT investments
July 27, 2022
Implementation of proactive IT-support optimized remote and on-site monitoring, maintenance, and management of the client’s entire IT infrastructure, including all critical business applications such as Email, Networking, and Telecom. The development of a custom dashboard enabled ITIL technicians to view issues in real-time and pro-actively mitigate risk, and quickly resolve issues while increasing the depth of coverage of IT operations.
30%
Increased Cost-Optimization